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New Google Feature Will Wait on Hold for You

Fri, 02/16/2024 - 11:25

Gizmodo

Google’s testing a new feature called “Talk to a Live Representative” that will contact businesses for you, navigate their phone trees, wait on hold, and then call you when a real human being is ready to chat. It could solve one of the more frustrating parts of dealing with corporations, and it brings us one step…

Southwest Airlines, grubhub, The Home Depot, t mobile, android, FedEx, securus technologies

Gig workers explain how they got their accounts reactivated on Instacart and Uber Eats

Fri, 02/16/2024 - 05:00

Tech Insider

An Uber Eats bicyclist — Getting deactivated can bring a sudden end to gig workers' income.
Jonathan Ernst/Reuters

Retail, gig-work, instacart, gig-workers, Uber, uber-eats, Delivery

Instacart's CEO says that warehouses full of robots won't replace its gig workers anytime soon

Wed, 02/14/2024 - 12:24

Tech Insider

Fidji Simo, the CEO of Instacart, poses for a photo on a gray background. — Instacart CEO Fidji Simo spoke during the company's second-ever earnings call on Tuesday.
Instacart

Retail, instacart, gig-work, gig-workers, Shopping, eCommerce, Delivery

Bots are some DoorDash and Walmart Spark delivery gig workers' dirty secret

Sat, 02/10/2024 - 05:42

Tech Insider

A DoorDash delivery driver in New York City — A DoorDash delivery worker in New York City.
Ribeiro/New York Daily News/Tribune News Service via Getty Images

Retail, Retail, gig-work, instacart, DoorDash, eCommerce, bots

Chase Instacart Mastercard review: Earn $100 in credit and 5% cash back at Instacart with no annual fee

Tue, 02/06/2024 - 20:22

Tech Insider

Our experts answer readers' credit card questions and write unbiased product reviews (here's how we assess credit cards). In some cases, we receive a commission from our partners; however, our opinions are our own. Terms apply to offers listed on this page.