How ServiceNow uses internal AI pilots to launch successful customer tools

Tech Insider : Business, Economy, Style
An illustration of tools coming out of a computer

Sean Dong for BI

Intuit TurboTax has invested in AI for nearly a decade. In 2026, that plan includes store expansion.

Tech Insider : Business, Style, Technology
A spike of receipts lying on a cloudy sky, with a wireframed human analyzing the spikes.

Nicolas Ortega for BI

Workday cuts 400 jobs as software stocks tumble

Tech Insider : Business
Workday logo

Dado Ruvic/REUTERS

I'm a 69-year-old startup founder and former PayPal and Intuit CEO. I bike to work, take midday naps in my closet, and use index cards to stay organized.

Tech Insider : Business, Politics
Bill Harris sitting in an office
Bill Harris reveals his daily routine rooted in "simplicity."

Bill Harris

This as-told-to essay is based on a conversation with Bill Harris, the 69-year-old startup founder of Evergreen Wealth and former CEO of PayPal and Intuit, based in Miami. It's been edited for length and clarity.

Amazon internal review found its AI tool Q fell 'significantly' behind rivals on accuracy in its first year

Tech Insider : Business
AWS CEO Matt Garman
AWS CEO Matt Garman

Noah Berger/Noah Berger

These are the most 'AI-proof' software companies, according to analysts

Tech Insider : Business, Technology
Clearwater Analytics CEO Sandeep Sahai rings the opening bell at the New York Stock Exchange.
Clearwater Analytics CEO Sandeep Sahai rings the opening bell at the New York Stock Exchange.

REUTERS/Andrew Kelly

Winners and losers in the AI software shakeout

Tech Insider : Business, Technology
Microsoft CEO Satya Nadella speaks at the Asia-Pacific Economic Cooperation (APEC) CEO Summit in San Francisco.
Microsoft CEO Satya Nadella speaking at a conference in San Francisco.

Carlos Barria/REUTERS

I quadrupled my Big Tech salary by changing jobs 8 times. I learned how to negotiate pay and when to walk away.

Tech Insider
a woman takes a selfie in front of a blue wall
Jean Kang is a former senior program manager.

Jean Kang

Silicon Valley financial software giant Intuit to pay back $555,000 to 2,600 workers over missed overtime payments

Tech Insider
A photo of a sign for financial software company Intuit at the company's headquarters in the Silicon Valley town of Mountain View, California.
Intuit is paying more than $555,000 in back wages to workers over missed overtime payments.

Smith Collection/Gado/Getty Images

Read Intuit CEO's message announcing over 1,000 layoffs due to performance — but the company is hiring 1,800 in areas like AI

Tech Insider
Off white Intuit building with gate around it
Intuit's CEO Sasan Goodarzi wrote in a letter to employees that 1,050 of the 1,800 staff cuts were due to employees not meeting expectations, according to an SEC filing published Wednesday.

Justin Sullivan/Getty

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