By Kate Woolley
A staggering number of businesses are realizing the positive impact AI can have on marketing, personalization, and customer experience. But under the hood, AI efforts are only as good as the data powering them.
2023 was a breakout year for generative AI that significantly advanced how companies build and deploy AI-powered products and experiences.
By Jim Kavanaugh, cofounder and CEO, World Wide Technology
The rapid advancement of generative AI is forcing CEOs and other executive leaders to move swiftly to digitally transform their businesses and take chances in the name of innovation — all while doing so in a responsible and secure way.
By Elizabeth Tobey, head of marketing, AI & Digital, NICE
January 1st is fake.
A senior leader at my organization said this to me mere weeks before the end of 2023.
How sustainability has become the key for businesses to ensure they achieve their mission.
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