Amazon shoppers rally against new fee for some returns made via UPS: 'They need to learn to ship things better then'

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Customer stands at counter with Amazon sign inside Kohl's store
Kohl's and Amazon inked a deal in 2019 that allows Amazon customers to return items at Kohl's stores.

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Companies like Uber and Amazon use AI to pay people different wages for the same work, a new study finds

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An Amazon.com Inc. delivery driver carries boxes

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Amazon CEO Andy Jassy says inventing and 'riffing' on ideas is easier if staff are back in the office

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Andy Jassy
Andy Jassy said working from home isn't "the best long-term approach" in a letter to shareholders Thursday.

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Amazon CEO Andy Jassy is betting big on AI – and touts the technology as a 'big deal' for shareholders

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Andy Jassy
Amazon is making a big bet on generative AI and machine learning, CEO Andy Jassy said Thursday.

Associated Press

Amazon CEO Andy Jassy says his letter to shareholders follows one of the toughest economic years in recent memory. Read it in full.

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Amazon CEO Andy Jassy.

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More layoffs may still come for tech workers

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It's hump day. I'm Emilia David, and welcome back, readers. 

Amazon is starting to charge a fee for some returns amid a crisis that's costing retailers millions every year

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Tech employees should expect more debloating even after 330,000 jobs got wiped

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Tech companies have already carried out mass layoffs but could have further to go.

iStock; Marianne Ayala/Insider

Amazon, Meta, and other tech giants are cutting middle management to be more efficient. It's a risky move that could backfire.

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Marc Benioff, founder, chairman and co-CEO of Salesforce, speaks at an Economic Club of Washington luncheon in Washington, DC, on October 18, 2019
Salesforce CEO Marc Benioff. Salesforce is one of many big tech firms that is flattening its organizational structure.

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OpenAI has become synonymous with the generative AI boom, but it has a weakness that its competitors are already starting to exploit

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Sam Altman, CEO of OpenAI, has become the de facto face of the generative AI boom. But his company has many challenges to go..

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