artificial-intelligence

AI was supposed to revolutionize customer service. Morgan Stanley's interns aren't buying it.

Tue, 08/06/2024 - 16:15

Tech Insider

Call center worker — Maskot/ Getty Images

AI, Tech, limited-synd, Microsoft, microsoft-dynamics-crm, microsoft-dynamics-365, morgan-stanley

The GenAI jitters: Is there enough demand for $1 trillion in AI spending?

Fri, 08/02/2024 - 18:53

Tech Insider

a composite showing big tech ceos Marc Benioff, Andy Jassy, Satya Nadella, Sundar Pichai, Mark Zuckerberg — Big Tech CEOs Andy Jassy, Satya Nadella, Sundar Pichai
Kimberly White/Getty; Justin Sullivan/Getty Images; Mike Blake/Reuters; Elaine Thompson/AP; Mateusz Wlodarczyk/NurPhoto via Getty Images; Francois Mori/AP

AI, Tech, google, Microsoft, amazon, meta, artificial-intelligence

Google, Netflix, and OpenAI execs are hosting a fundraiser for Kamala Harris

Fri, 08/02/2024 - 17:09

Tech Insider : Politics, Politics

Tech, politics, kamala-harris, silicon-valley, fundraiser, google, netflix

The New York Times and other top news sites block OpenAI's new SearchGPT web crawling bot

Fri, 08/02/2024 - 17:03

Tech Insider

Sam Altman, CEO of OpenAI, speaks at a conference in San Francisco
ANDREW CABALLERO-REYNOLDS/Getty Images

AI, Tech, OpenAI, Search, search-traffic, search-engine, artificial-intelligence

Meta, Amazon, and Alphabet are spending big in a battle to dominate AI. It might not end well.

Fri, 08/02/2024 - 14:00

Tech Insider

Stacks of money staircase — Big Tech is funneling billions into AI in hopes of seeing major returns.
PM Images/Getty Images

Tech, AI, amazon, meta, alphabet, AI, andy-jassy

Why workers who lose their jobs to AI will be better off than the Midwest manufacturing employees of two decades ago

Fri, 08/02/2024 - 06:03

Tech Insider : Economy, Economy

unemployed workers, looking for jobs — The loss of manufacturing jobs in recent decades has brought about economic hardships for many Americans. AI job displacement won't play out quite the same way.
AP Photo/Rick Bowmer

economy, finance, Careers, economy, finance, Careers, AI

How American Express, DoorDash, JP Morgan Chase, and more are using AI to improve business

Thu, 08/01/2024 - 16:59

Tech Insider

Whether it's used to help create better content or deliver personalized experiences, generative AI has made a huge impact across countless organizations. CMOs from leading brands reveal how their companies are using AI and the positive impact it's had on the business.