CrowdStrike's reputation has a 'major black eye.' Earning back customers' trust will be an uphill struggle.

Tech Insider
CrowdStrike logo displayed on a phone
A CrowdStrike software update caused a global IT outage on July 19.

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Mass IT outage: here's a list of companies and operations affected

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A crowd of people waiting at an airport.
Passengers waiting at Barajas Airport in Madrid following the IT outage on Friday.

ELENA RODRIGUEZ/Reuters

Global computer glitch grounds flights, knocks out 911

Tech Insider : Travel

A global IT outage made the world stop Thursday into the weekend when CrowdStrike's flawed update disrupted Microsoft software everywhere.

The massive IT outage is a disturbing reminder of how dependent we all are on just a few companies

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A laptop on fire with the Crowdstrike logo

Master/Getty, Yevgeniy Sambulov/Getty, Tyler Le/BI

Inundated IT workers commiserate, marvel at 'historic' CrowdStrike outage

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A man wearing a grey shirt, sitting in an office with his head in his hands.
IT professionals commiserated over the "historic" incident on Reddit.

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CrowdStrike's terms and conditions say most customers would just get a refund due to the massive outage, cybersecurity lawyer says

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A passenger checks a departure screen at the Pheonix Sky Harbor Airport after the CrowdStrike outage delayed travel.
The CrowdStrike outage disrupted airlines, causing delays and grounding flights.

AP Photo/Ross D. Franklin

Some US hospitals are canceling non-emergency surgeries and procedures amid the global IT outage

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Lonely patient sitting on the hospital bed
Hospital systems are seeing effects to patient care stemming from the global Crowdstrike IT outage.

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Why Apple doesn't suffer outages like this

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Apple Macbooks on a table
Mac users are safe from the global IT outage.

Monika Skolimowska/picture alliance/Getty Images

This time-lapse map shows US air traffic slowing to a near-standstill after the massive IT outage

Tech Insider : Travel
American Airlines
IT issues forced major flight cancellations and delays across the US and the world.

CHARLY TRIBALLEAU/AFP via Getty Images

Banks scramble to repair the damage caused by Crowdstrike IT outage

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Santander ATM cash machine
British bank Santander said its ATM services were impacted by the global IT outage

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