Self-checkout is alienating shoppers, new research finds

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Customers check out at a Walmart store.
Walmart associates help customers at a self-service checkout.

Jeffrey Greenberg/Universal Images Group via Getty Images

Why do boomers and Gen Xers love Temu so much? I truly want to know.

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Temu shopping bag
Temu is an e-commerce site with cheap delights loved by older people.

NurPhoto

Dollar store chains would be prohibited from opening stores within one mile of each other if a proposed Chicago law passes

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A white, red, and yellow sign that reads
A proposed law in Chicago would limit new dollar store openings.

Scott Olson/Getty Images

I visited a 'bin store' that sells Amazon returns for as little as 25 cents. It made me rethink my shopping habits.

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Where Ya Bin in Dublin Ohio
Where Ya Bin in Dublin Ohio

Gloria Dawson / Business Insider

I shopped at Hobby Lobby and Michaels for Valentine's Day decorations, and one craft chain had so much more to offer

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amena posing for a selfie in a hobby lobby and amena posing for a selfie in michaels
Hobby Lobby and Michaels usually have plenty of seasonal craft, party, and decor supplies.

Amena Ahmed

Why is your grocery delivery taking so long? Your driver has 2 other deliveries.

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A shopper wearing a baseball cap loads several cases of bottled water onto an orange flat-bed cart at a Costco store.
Shoppers for Instacart, Walmart Spark, and other gig delivery services say batching orders weighs down their earnings.

PATRICK T. FALLON/AFP via Getty Images

I went to 3 Gap stores in New York City and saw firsthand why the 'tired' company needs a revamp

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composite image of Gap store in Times Square and the author taking a mirror selfie in a fitting room
I visited three Gap store locations in New York City.

Jennifer Ortakales Dawkins/Business Insider

A viral video appears to show Walmart Spark shoppers with perishable groceries waiting for a ride in the Arizona sun

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A recent Youtube video shows delivery workers waiting in the parking lot of an Arizona Walmart with perishable foods sitting in the sun.
A recent YouTube video appears to show delivery workers waiting in the parking lot of an Arizona Walmart with perishable foods sitting in the sun.

Uber Lyft Phoenix on YouTube

About 60 cities and towns have restricted dollar store openings since 2018, a new report says

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A black-and-yellow Dollar General sign hangs above a store in Maryland as seen from between yellow shopping carts in the parking lot.
Dollar General and Dollar Tree have faced opposition to new stores in several dozen communities.

ERIN SCOTT/Reuters

Here's why women's sweaters are more expensive than men's sweaters

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a sweater hangs on a rack in a store
Women's sweaters can often be more expensive than men's sweaters.

Jennifer Ortakales Dawkins/Business Insider

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