CrowdStrike's reputation has a 'major black eye.' Earning back customers' trust will be an uphill struggle.

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CrowdStrike logo displayed on a phone
A CrowdStrike software update caused a global IT outage on July 19.

NurPhoto/ Getty Images

Mass IT outage: here's a list of companies and operations affected

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A crowd of people waiting at an airport.
Passengers waiting at Barajas Airport in Madrid following the IT outage on Friday.

ELENA RODRIGUEZ/Reuters

Banks scramble to repair the damage caused by Crowdstrike IT outage

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Santander ATM cash machine
British bank Santander said its ATM services were impacted by the global IT outage

SOPA Images/ Getty Images

Global IT outage hits Starbucks mobile-order system and card payments at businesses

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Starbucks logo on store window
Starbucks' mobile-ordering system appears to have been affected by the IT outage.

Spencer Platt/Getty

The mass IT outage is causing chaos, but social media users are having a field day

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Long queues for Ryanair at Stansted Airport, London
While some deal with the widespread impact of a global IT outage, social media users are making memes.

Reem Makhoul / Business Insider

Airline passengers face chaos and uncertainty after massive IT outage

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Crowds are seen building up in an airport lounge at Suvarnabhumi Airport in Bangkok, Thailand.
Crowds build up in Suvarnabhumi Airport in Bangkok, Thailand after a Microsoft outage impacted businesses globally.

Mailee Osten-Tan/Getty

Why it's taking time for companies to recover from the CrowdStrike IT outage

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Computer with Unkown Error

MASTER/Getty, Tyler Le/BI

Commuters in NYC and DC should get ready for a difficult, disrupted journey due to the global IT outage

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People wait to board a 1-line train at the 59th Street - Columbus Circle subway station on July 10, 2024, in New York City.
Commuters in NYC and DC should prepare for some disruptions over the global IT outage.

Gary Hershorn/Getty Images

Photos show the chaos behind the global IT outage that's impacting retailers, flights, and hospitals

Tech Insider : Travel
Long lines at Luton Airport, near London, on July 19, 2024, as airlines and other companies reeled from a mass IT outage involving Microsoft and Crowdstrike.
Major airports have reported issues because of the IT outage, with some warning of delays and disruption.

Nick Xydias

Some airports were forced to use whiteboards to handwrite flight information due to the global IT outage

Tech Insider : Travel
A man stands looking at a piece of paper in front of a whiteboard displaying flight information in an airport lounge.
A whiteboard displaying check-in information in Terminal 1 of Singapore's Changi Airport.

Aditi Bharade

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