Chipotle just revealed a top reason customers demand refunds — and has a plan to prevent them

Tech Insider
People walk past a Chipotle restaurant in NYC.
Chipotle is cutting down on refund requests by using improved location technology on its app. It lets customers know when they're heading to the wrong location to pick up their order, CEO Brian Niccol said Tuesday.

Andrew Renneisen/Getty Images

The secret to faster delivery is clear: overhauling the street address as we know it

Tech Insider
A FedEx delivery man talks to a doorman in a fancy New York City Apartment building with a gold door.
Tech companies aim to end delivery driver confusion by creating new addresses that show drivers exactly where to go within massive apartment complexes and beyond.

REUTERS/Brendan McDermid

A day in the life of a delivery driver in NYC working 10-hour shifts and covering 100+ miles

Tech Insider
A delivery worker rides a cargo bike with a trailer that says
Bikers at MetroSpeedy make $15 per hour plus tips, while drivers who provide their own vehicles make $20-25.

MetroSpeedy

Here's why your Target deliveries are about to get faster

Tech Insider
Target workers load shipments onto a truck

Target

Menu photos created using generative AI could convince customers to order more from restaurants

Tech Insider
Lunchbox AI Food Generator
Food tech firm Lunchbox and OpenAI have launched the AI Food Generator

Screenshot

FedEx warns drivers not to throw packages or make 'obscene or offensive markings' on them

Tech Insider
A uniformed FedEx worker pushes a trolly of cardboard boxes away from a white FedEx Ground truck in Manhattan.
A FedEx worker delivers packages in Manhattan, New York City, U.S., May 9, 2022.

REUTERS/Andrew Kelly

Postal workers are being attacked by dogs so much that they must avoid delivery in certain areas forcing people to pick up their own mail

Tech Insider
Beware of dog sign on fence as postal worker approches a house
Postal workers suffer more than 5,400 dog attacks every year.

Ben McCanna/Portland Portland Press Herald via Getty Images

UPS plans to lay off some of its controversial weekend drivers, union reps say, as delivery companies downsize for post-pandemic life

Tech Insider
UPS
UPS's higher-paid, unionized workforce gave it an advantage during the pandemic. Now that package volume has slowed from pandemic highs, many logistics companies are re-evaluating the size of their workforce.

Photo by Stephanie Keith/Getty Images

Walmart's experiment with pickup-and-delivery stores appears to be over as the last two prepare to close

Tech Insider
Walmart grocery pickup
Walmart is shuttering its standalone pickup and delivery stores.

Walmart

Chipotle customers are finally balking at higher delivery prices

Tech Insider
Chipotle wins on value, food quality, and convenience.
Delivery orders are down at Chipotle.

Chipotle

Subscribe to Delivery