Uber CEO's most nightmarish experience as a driver came when he was delivering food and couldn't figure out the 'maze of apartment complexes'

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Uber chief executive Dara Khosrowshahi speaks as Uber announces new sustainability features during an event at BAFTA in Piccadilly, London.Picture date: Thursday June 8, 2023.
Uber CEO Dara Khosrowshahi said that he got lost when he was moonlighting as a delivery driver for his company.

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Instacart is going public. For real, this time.

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An Instacart shopper at a ShopRite store in New Jersey
Instacart is reportedly targeting an IPO as soon as September. It's not the first time the grocery delivery company has tried to go public.

Michael Loccisano/Getty Images

Gig workers are tracking customers who reduce tips after delivery by marking their homes on Google Maps

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Instacart delivery
Workers for Instacart and other gig services are tracking which houses tip bait, including by marking offending addresses on Google Maps.

David L. Ryan/The Boston Globe via Getty Images

An Instacart customer said she discovered the app's higher prices cost her nearly $100 after accidentally seeing the store's paper receipt

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A male Instacart shopper wearing black jacket with the white Adidas stripes on the sleeves pushes a shopping cart with bags of groceries from Ralph's while wearing a surgical mask in a parking lot.
Instacart shoppers aren't allowed to give customers the paper receipt from their trip the store when they deliver groceries and other goods for the service.

Dania Maxwell/LA Times via Getty Images

An Instacart customer was charged $2,783.25 for a Kroger order of $282 she never received. 'My heart stopped.'

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Kroger
A Kroger shopper in Ohio said that she was charged $2,783.25, about 10 times what she should've been, for an order of groceries for delivery.

Paul Sancya/AP

Tipping 'nudges' are now popping up on DoorDash. If you don't leave a gratuity, you'll hear about it.

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DoorDash drivers hope to earn more tips with the app's new post-checkout tipping feature
DoorDash is the latest delivery service to nudge customers who don't tip the worker who delivers their food.

DoorDash

An Uber Eats rider and YouTuber says he's stopped picking up from McDonald's as it treats delivery staff badly and its drinks keep spilling

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An Uber Eats bicyclist
An Uber Eats bicyclist.

Jonathan Ernst/Reuters

Your neighbors might soon know when you order toilet paper, trash bags, and other items from Amazon

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An Amazon box at a door
A small percentage of Amazon's millions of deliveries are starting to show up without its name-brand packaging, the Wall Street Journal reported.

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Instacart shoppers say the highest-earning orders are getting more extreme, with demands like 72-mile drives

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Instacart
Instacart shoppers say high-earning batches from Instacart have become big tasks, asking them to shop and deliver hundreds of products to a customer over an hour away.

Photo by Evelyn Hockstein/For The Washington Post via Getty Images

Amazon Fresh grocery delivery gets less exclusive: Non-Prime members can now order from some stores

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Amazon Fresh grocery delivery
Amazon is looking to allow non-members across the US to order from Fresh by the end of 2023.

Brendan McDermid/Reuters

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