TikTokers are calling out DoorDashers using others people's accounts. 'You open the door for Ebony, and Ebony actually happens to be Steve, that's not okay!'

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A DoorDash delivery driver in New York City
Some gig delivery drivers aren't who they appear to be.

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Instacart's profitability relies in part on batching orders together — something that its gig workers hate

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A man wearing a face mask and sunglasses backwards on his head looks at a receipt while standing in front of a shopping cart at a Giant grocery store in Washington DC in 2020.
Instacart has gotten its shoppers to deliver more orders at a time for the same or less pay over the last few years.

Evelyn Hockstein/For The Washington Post via Getty Images

Instacart just filed for its IPO and revealed a plan to sell $175 million in stock to PepsiCo

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instacart shopper
Instacart filed a prospectus, a document outlining its business and planned IPO, on Friday afternoon.

Photo by Nick Otto for the Washington Post/Getty Images

A hidden consequence of the gig economy is that workers keep asking customers for sex or dates

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delivery driver handing a customer a brown paper bag of food
1 in 3 younger Brits have been targeted by workers asking for sex or dates, the UK's data watchdog found.

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Some Instacart customers are losing hundreds of dollars to scammers after connecting bank accounts or Paypal to the app

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A woman with red hair puts a box of Wheat Thins in a brown paper grocery bag sitting in a cart at a Safeway grocery store in early 2020.
Some Instacart users are reportedly out hundreds of dollars after placing orders on the grocery delivery app that never arrived.

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Uber CEO's most nightmarish experience as a driver came when he was delivering food and couldn't figure out the 'maze of apartment complexes'

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Uber chief executive Dara Khosrowshahi speaks as Uber announces new sustainability features during an event at BAFTA in Piccadilly, London.Picture date: Thursday June 8, 2023.
Uber CEO Dara Khosrowshahi said that he got lost when he was moonlighting as a delivery driver for his company.

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Instacart is going public. For real, this time.

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An Instacart shopper at a ShopRite store in New Jersey
Instacart is reportedly targeting an IPO as soon as September. It's not the first time the grocery delivery company has tried to go public.

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Gig workers are tracking customers who reduce tips after delivery by marking their homes on Google Maps

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Instacart delivery
Workers for Instacart and other gig services are tracking which houses tip bait, including by marking offending addresses on Google Maps.

David L. Ryan/The Boston Globe via Getty Images

An Instacart customer said she discovered the app's higher prices cost her nearly $100 after accidentally seeing the store's paper receipt

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A male Instacart shopper wearing black jacket with the white Adidas stripes on the sleeves pushes a shopping cart with bags of groceries from Ralph's while wearing a surgical mask in a parking lot.
Instacart shoppers aren't allowed to give customers the paper receipt from their trip the store when they deliver groceries and other goods for the service.

Dania Maxwell/LA Times via Getty Images

An Instacart customer was charged $2,783.25 for a Kroger order of $282 she never received. 'My heart stopped.'

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Kroger
A Kroger shopper in Ohio said that she was charged $2,783.25, about 10 times what she should've been, for an order of groceries for delivery.

Paul Sancya/AP

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