Gen Zers are embracing remote and flexible customer service jobs — but the freedom comes at a cost

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Customer service rep
Young workers are increasingly considering customer service as the perfect "lazy girl job."

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The work perk that GenZ really wants

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Commuters board a New York subway car
Most young people in a survey said they preferred in-person work over hybrid or remote setups.

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Gen Z to older workers: We're just like you

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Gen Z
Gen Z workers want many of the same things as their older counterparts.

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Big companies enforcing RTO mandates may drive workers into the arms of startups and small businesses

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A millennial man working from home with his dog
Startups and small businesses are more likely to offer remote work options.

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The case for the 4.5-day workweek

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A waxing moon over a beach.
Making Fridays a half-day is meant to give workers a mental break.

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A simple workplace solution: flexibility

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acrobat balancing a TV, briefcase, miniature house and high heel on her legs

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Making your job suck less means upending the workplace as we know it

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Illustration of a woman showing flexibility
What many workers want is flexibility.

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I'm a Gen Z office worker and I love my 9-to-5 because it gives structure to my life. I've had a flexible job and it was frustrating and demoralizing.

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Louise Castonguay is a social media specialist at Flashfood.
Louise Castonguay is a social media specialist at Flashfood.

Courtesy of Louise Castonguay.

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