Tech Insider
Buildings housing Macy's and other stores are seen around Union Square in San Francisco, California on a sunny day.
San Francisco's downtown, including Union Square, has continued to lose retailers from Amazon Go to Nordstrom this year.
Tech Insider
Rows of sneakers at a shoes store in Peru.
Three thieves in Peru stole 200 shoes only meant for the right foot.
Tech Insider
Bud Light beer bottles and Dylan Mulvaney
Anheuser-Busch CEO Michel Doukeris said that the drop in Bud Light sales represented only 1% of the company's global sales volume.
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Tyson Foods product.
A CNN investigation found that injuries related to ammonia exposure happened at Tyson plants more often than its competitors in an nine-year time period.
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crate and barrel 9315
A Crate & Barrel store. The retailer is accepting gift registry transfers from Bed Bath & Beyond customers.
Tech Insider : Sports
Nike customer outside California store
The average Nike customer spends $87.88 per visit to a company operated store.
Tech Insider : Technology

ChatGPT, a language model developed by OpenAI, has fast become one of the biggest buzzwords in retail. The model, launched as a prototype in November 2022, is the latest iteration of the AI technology promising to revolutionize ecommerce. But retailers remain cautious over its potential pitfalls, especially concerning direct interactions with customers. So where exactly will ChatGPT, and generative AI broadly, have the greatest impact in retail, and what are the most and least promising use cases for the technology?

Tech Insider
Young woman on street using mobile phone, side view
Gen Zers have never known life before the internet, but some are trying to go back to a time without smartphones and Instagram posts.