DoorDash will start surveilling delivery workers' driving with an app that tracks how hard they are braking and accelerating

Tech Insider
A DoorDash driver in car
DoorDash is testing a new feature called "Driving Insights" that tracks "rapid changes in braking and acceleration."

DoorDash

Amazon and Shopify sellers are using AI to save time, better understand their customers, and improve their profit margins

Tech Insider
Kaffe founder Robert Gomez sits on boxes in a warehouse
Robert Gomez runs a coffee accessories business called Kaffe.

Kaffe

Walmart Spark delivery drivers are sick of customers asking them to bring deliveries into their homes

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Walmart delivery.
Walmart Spark drivers often get asked to bring groceries inside customers' homes.

Walmart

Lonely Instacart and DoorDash gig workers are leaning on YouTube influencers to help them feel connected

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DoorDash drivers hope to earn more tips with the app's new post-checkout tipping feature
Contractors for DoorDash, Instacart, and other gig-work apps turn to their favorite YouTube creators for information and stories that they can relate to.

DoorDash

eBay's first chief AI officer is building AI tools to change how people shop online, saying the AI 'paradigm shift' will happen in three phases

Tech Insider
Nitzan Mekel-Bobrov is chief AI officer at eBay; Miqdad Jaffer is a director of product at Shopify
Nitzan Mekel-Bobrov (left) is eBay's chief AI officer, while Miqdad Jaffer (right) is a director of product at Shopify.

eBay; Shopify

Walmart Spark delivery drivers say they are waiting over an hour to pick up orders — it's the latest sign of trouble for the retailer's delivery business

Tech Insider
A Walmart cart in a parking lot
Some Walmart Spark gig workers say they wait over an hour to pick up orders.

FREDERIC J. BROWN / Getty Images

Instacart workers show off hundreds of dollars in free food that they keep from canceled orders. 'This is the only perk of working Instacart.'

Tech Insider
Instacart gig worker with shopping cart
An Instacart shopper leaving a ShopRite after completing two orders

Michael Loccisano / Getty Images

Delivery drivers who make their living on apps like Instacart, DoorDash, and Grubhub say they're being booted with little warning or recourse

Tech Insider
Photo illustration of a driver holding a deactivated phone
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simpson33/Getty Images; Jenny Chang-Rodriguez/Insider

Some Walmart delivery drivers are buying their credentials online — letting anyone deliver goods to your door

Tech Insider
A customer at a Walmart checkout line

Jeffrey Greenberg/Universal Images Group via Getty Images

Costco stops giving Instacart shoppers gift cards as refunds, amid claims they were being misused

Tech Insider
A shopper wearing a baseball cap loads several cases of bottled water onto an orange flat-bed cart at a Costco store.
Instacart shoppers at Costco will no longer get gift cards when they return undeliverable items for a refund, Instacart said.

PATRICK T. FALLON/AFP via Getty Images

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