The death of free shipping

Tech Insider : Economy, Economy
Stack of shipping boxes with a torn
Free shipping and no-cost returns have become a baseline expectation in the modern online shopping experience. That's coming to an end.

Getty Images; Alyssa Powell/BI

Temu's Super Bowl ad reveals we've been saying its name wrong

Tech Insider : Sports
A woman dressed in orange in an ad for Temu
Temu means "team up," but it isn't pronounced that way.

Temu

Read the email Wayfair's CEO sent to staff announcing that it's laying off 13% of its workforce

Tech Insider
Niraj Shah, chief executive officer of Wayfair, attends the annual Allen & Company Sun Valley Conference, July 10, 2019 in Sun Valley, Idaho.
Wayfair CEO Niraj Shah.

Drew Angerer/Getty Images

The top 7 people in artificial-intelligence e-commerce

Tech Insider
Nitzan Mekel-Bobrov, left, is eBay's chief AI officer. Miqdad Jaffer is a director of product at Shopify
From left: Nitzan Mekel-Bobrov, eBay's chief AI officer; and Miqdad Jaffer, a director of product at Shopify.

eBay/Shopify

Online retailer Zulily is going out of business, laying off hundreds

Tech Insider
Photo illustration of the Zulily logo seen displayed on a smartphone.
Online retailer Zulily is liquidating its business.

Rafael Henrique/SOPA Images/LightRocket via Getty Images

Shein shoppers say they're more environmentally conscious than the average consumer

Tech Insider
flat lay image of checkered pants, pink heels, a claw clip, and Shein bag on pink backdrop
The average Shein customer spends $100 per month on women's clothing.

Jennifer Ortakales Dawkins/Insider

Walmart is going after Amazon in a new way — and borrowing a strategy from Target

Tech Insider
A Walmart employee in the beauty, makeup aisle
A Walmart employee picks online orders in the beauty aisle. Walmart appears to be committed to gaining digital ground on Amazon.

Eduardo Munoz Alvarez / AP

You can buy a Hyundai on Amazon starting next year

Tech Insider
The 2024 Hyundai Santa Fe is unveiled next to an Amazon display on stage at the Hyundai press conference at Automobility LA, the media preview day for the LA Auto Show,
Amazon plans to launch vehicle sales in the U.S. in 2024, starting with Hyundai.

ROBYN BECK/AFP via Getty Images

Walmart, Amazon, and others lost millions of dollars to an organized online refund fraud scheme

Tech Insider
An Amazon workers pull a cart of packages for delivery
Delivery drivers are often the ones to bear the brunt of customer complaints about missing or damaged shipments.

Michael M. Santiago/Getty Images

Amazon used an algorithm to secretly prompt rival sites to raise prices, FTC alleges in antitrust lawsuit

Tech Insider
An Amazon worker moves boxes on Amazon Prime Day on July 11, 2023 in the East Village of New York City. Amazon holds the annual two-day event, where it offers shopping deals to Prime customers, in the middle of the summer. Amazon Prime Day has brought an estimated 10 billion dollars to the company in each of the last 3 years, as customers look to take advantage of discounts and quick shipping.
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